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Fault guide · from a real job

Citroen C3 airbag light: what the scan found.

A 2019 Citroen C3 with the airbag light on. Why the airbag system wasn't working at all, and what else a full check turned up.

The car

A 2019 Citroen C3 1.2 PureTech, petrol, about 28,000 miles. The airbag warning light was on.

What I found

  • The passenger airbag had already gone off. The dash cover was cut and torn, and the airbag fabric was visible inside.
  • The airbag control unit didn't respond to the scanner at all: a communication error. With the light on and the unit not talking, the airbag system wasn't working and couldn't be relied on in a crash.
  • Both yellow airbag connectors under the seats were unplugged. I reconnected them.
  • I changed the airbag unit's 5A fuse and checked the connections under the dash. The unit still didn't respond.

Most of the other stored codes were from the battery, and I cleared those.

What else turned up

  • Three of the tyres were already below the legal limit, and the fourth was right on it.
  • The engine oil was below the minimum mark.
  • The brakes were getting close to needing changing.
  • The coolant and brake fluid were fine, and the engine sounded healthy.

What it needs

A full airbag system inspection and repair: the other airbags, the seatbelt pretensioners and the sensors. An airbag light that stays on is an MOT fail.

If you're buying a car with an airbag light on

Walk round it with your eyes open: look at the dash for cuts, tears or a cover that doesn't sit right, and look under the seats for the yellow plugs. A scan reads the airbag unit itself. If it won't talk, price the airbag work in before you buy.

How I got this: on the job, with a full-system scanner reading every module.

I'm Kieran, mobile diagnostics and used car checks round Hemel. Used car checks from £95, diagnostics from £60.

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